Effective Date: October 13, 2026
Last Updated: October 13, 2026
Welcome to Ada James
At Ada James, we believe in creating a community where women feel connected, supported, and comfortable being themselves. Trust is at the heart of that experience, and protecting your personal information is part of how we honor it.
This Privacy Policy explains how Ada James ("Ada James," "we," "us," or "our") collects, uses, shares, and protects your information when you visit our website, sign up for communications, purchase a membership, or participate in our online community.
We believe you should know what happens to your information, who has access to it, and what choices you have.
By using our services, you acknowledge the practices described in this Privacy Policy.
1. Information we collect
We collect information you provide directly to us, information generated through your use of our services, and certain information collected automatically through our website and technology providers.
Personal Information
When you join Ada James, subscribe to our communications, or participate in our community, we may collect:
• First and last name
• Email address
• Zip code
• Membership and account information
• Billing and transaction details
• Profile photographs and information you choose to share
• Personal interests and preferences
• Information submitted through surveys, registration forms, or community discussions
Family and Children's Information
Because Ada James is designed to support mothers and families, we may ask for limited information about your children, such as their names, ages, birthdays, or interests, when relevant to our programming or services. We ask that you share only information you feel comfortable providing.
When you join our list, we ask for the number and ages of your children. We use this to connect you with moms at a similar stage, to understand which stages of motherhood our community includes, and to reach moms with children of similar ages through our ads. To do this, we may group email addresses by children’s age range (for example, “moms of toddlers”) before sharing them in hashed form with advertising partners like Meta. We never share your children’s ages themselves.
For in-person childcare at our club locations, we may also collect your children’s names, birthdays, and other details needed to care for them safely. We never use your children’s names, birthdays, or childcare details for advertising, and we never share them with advertising partners.
Community Information
When you participate in our online community, we may collect and store:
• Posts and comments
• Messages and communications
• Photos and other content you upload
• Event registrations and participation
• Member preferences and interactions
Information you share in community spaces may be visible to other members according to the settings of those spaces.
We encourage everyone to be thoughtful about what they share, particularly when discussing personal or family matters.
2. How We Use Your Information
We use your information to operate Ada James and create a thoughtful, connected membership experience.
This includes:
• Creating and managing your membership
• Providing access to our online community
• Processing payments and managing subscriptions
• Sending membership updates and important announcements
• Sharing information about events, programming, and community opportunities
• Responding to questions and providing member support
• Personalizing your membership experience
• Improving our website, services, and community offerings
• Understanding how members engage with our programs
• Sending marketing communications when permitted
• Maintaining the safety, security, and integrity of our community
• Complying with applicable legal obligations
• Using your zip code to reach moms in your area through our ads and to help decide where to open future Ada James locations
• Sending reminder emails if you start signing up for a membership and don’t finish
We do not sell member contact lists to outside companies.
3. Our Website, Community, and Technology Partners
Ada James uses trusted third-party platforms to help us operate our website, membership, communications, and online community.
These may include:
Webflow
Our website and related pages may be hosted or managed through Webflow. Information submitted through website forms may be processed through this platform or connected services.
MailerLite
We use MailerLite to manage email subscriptions, newsletters, announcements, and marketing communications. You may unsubscribe from promotional emails at any time using the link included in those messages.
Circle
Our online membership community and related membership services are hosted through Circle. Circle may process account information, community activity, member communications, subscription information, and other data necessary to operate the platform. Your use of Circle may also be subject to Circle's own privacy policy and terms.
Slack
Some member conversations and groups take place in Slack. Slack processes the messages, files, and profile information you share there. Your use of Slack is also subject to Slack’s own privacy policy and terms.
Payment Processing
Membership payments are processed through third-party payment services associated with our membership platform. Ada James does not generally store complete payment card numbers. Payment providers process payment information according to their own security practices and privacy policies.
Google Analytics
We may use Google Analytics to better understand website traffic, visitor engagement, and how people interact with our website.
Meta Pixel and Advertising Tools
We may use Meta Pixel and similar technologies to understand advertising performance, measure website activity, and show relevant advertisements to people who have interacted with our website.
These tools may collect information such as device identifiers, browser information, pages visited, and interactions with our website. Meta and Google may connect your visit to our website with your activity on other websites and apps over time, including Facebook and Instagram.
Certain information collected through advertising technologies may constitute sharing for cross-context behavioral advertising under applicable privacy laws.
We never use private community conversations or the channels you join to create advertising audiences, and we never share them with advertising partners.
We may also share your email address with Meta in a protected, scrambled (hashed) form so we can show our ads to you and find women with similar interests.
4. Cookies and Tracking Technologies
Like many websites, Ada James uses cookies and similar technologies to help our website function, understand visitor activity, and improve our communications.
• These technologies may be used to:
• Remember preferences
• Maintain website functionality
• Understand website traffic
• Measure advertising performance
• Deliver relevant marketing
You can manage or limit cookies through your browser settings. Depending on applicable law, additional choices may be available regarding certain advertising technologies.
Disabling some cookies may affect how parts of our website function.
Some browsers offer a “Do Not Track” setting. There’s no common standard for how websites should respond to it, so our website doesn’t currently respond to Do Not Track signals.
5. When We Share Information
We respect the personal nature of our community.
We may share information with service providers and partners when reasonably necessary to operate Ada James, including:
• Website hosting providers
• Membership and community platforms
• Email communication providers
• Payment processors
• Analytics and advertising providers
• Event and program service providers
• Professional advisers when appropriate
We may also disclose information when required by law, to protect the rights or safety of our members, or in connection with a legitimate business transaction.
We do not sell or rent our member email lists to third-party marketers.
Some advertising-related disclosures may be considered a sale or sharing of personal information under certain state privacy laws, even when no money is exchanged.
6. Community Privacy and Member Responsibilities
Ada James is built around genuine connection, and we want our members to feel comfortable participating.
However, information shared in a community space may be viewed by other members who have access to that space.
Please remember:
• Other members may see posts, comments, photographs, and information you share in community discussions.
• Private messages are intended for their recipients, but no digital communication system can guarantee absolute confidentiality.
• Members should respect one another's privacy and avoid sharing another member's personal information without permission.
• We encourage members to exercise care when posting information about children or family members.
Ada James may moderate community content when necessary to maintain a safe and respectful environment.
Our Community Guidelines provide additional expectations regarding member conduct and confidentiality.
7. Membership Cancellation, Account Deletion, and Community Contributions
We understand that memberships and personal circumstances change. If you decide to leave Ada James, you may request the closure or deletion of your account. When leaving the community, you may choose what happens to your previous posts and comments.
You may request either of the following:
Option 1: Keep Your Contributions
You may choose to leave your previous posts and comments within the community so that conversations and shared experiences remain available to other members.
Your account will be closed, and your contributions may remain visible according to the community's available settings and the arrangements made when your account is closed.
Option 2: Delete Your Contributions
You may request deletion of your account along with the posts and comments you have contributed to the community. Ada James will process this request through its community platform and applicable administrative procedures.
Please understand that certain information may not be fully removable, including:
• Private messages that form part of another member's conversation history
• Content independently copied, downloaded, or saved by other members
• Information we are legally required or otherwise permitted to retain
• Information retained temporarily in backups or security records
We will explain any relevant limitations when responding to your request.
Cancellation of a paid membership does not automatically mean all personal information or community contributions are deleted.
Members may contact Ada James to request account closure, deletion, or other available privacy choices.
8. How Long We Keep Your Information
We retain personal information for as long as reasonably necessary to:
• Provide membership services
• Maintain community operations
• Fulfill contractual obligations
• Keep appropriate business and financial records
• Resolve disputes
• Meet legal and regulatory requirements
• Protect the safety and security of our platform
When information is no longer needed, we take reasonable steps to delete, anonymize, or otherwise securely manage it.
Retention periods may vary depending on the type of information and the purpose for which it was collected.
9. Children's Privacy
Ada James is a community intended for adults, particularly mothers and caregivers.
Our online membership services are not directed toward children under the age of 18, and children should not create independent accounts without appropriate authorization.
Parents or guardians may voluntarily provide limited information about their children in connection with family programming, events, or membership services.
We encourage parents to be mindful when sharing children's photographs, personal details, or other identifying information in community discussions.
If we learn that personal information has been collected directly from a child in violation of applicable law, we will take appropriate steps to address it.
10. Protecting Your Information
We take reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, or misuse.
We also rely on third-party service providers that maintain their own security practices.
Although we work to protect your information, no website, online platform, or electronic communication system can guarantee complete security.
We encourage members to use strong passwords, safeguard account credentials, and contact us if they suspect unauthorized account activity.
11. Your Privacy Rights and Choices
Depending on where you live and applicable privacy laws, you may have rights regarding your personal information.
These may include the right to:
• Request access to personal information we maintain about you
• Request correction of inaccurate information
• Request deletion of certain personal information
• Request information about how your personal information is used or disclosed
• Opt out of certain advertising-related sharing
• Withdraw consent where processing is based on consent
• Exercise applicable privacy rights without unlawful discrimination
Some requests may be subject to identity verification or legal exceptions.
You can unsubscribe from promotional emails at any time.
If you would like to exercise a privacy right, please contact us using the information below.
We will respond in accordance with applicable law.
12. California Privacy Rights
Because Ada James operates in California, California residents may have additional rights under applicable privacy laws, including the California Consumer Privacy Act as amended by the California Privacy Rights Act, where those laws apply to our business.
Depending on our legal obligations and your circumstances, these rights may include access, correction, deletion, and the ability to opt out of certain uses or disclosures of personal information.
We will honor applicable privacy rights and provide appropriate methods for submitting requests.
We will not discriminate against members for exercising rights protected by law.
13. Third-Party Websites and Services
Our website or community may include links to third-party websites, services, or resources.
These services operate under their own privacy policies and practices.
We encourage you to review their policies before sharing personal information.
Ada James is not responsible for the privacy practices of independently operated third-party services.
14. Changes to this Privacy Policy
As Ada James grows, our services, community offerings, and technology may evolve.
We may update this Privacy Policy to reflect changes in our practices, legal obligations, or services.
When we make changes, we will update the date at the top of this policy. If changes are material, we will provide additional notice when required by law.
We encourage members to review this policy periodically.
15. Questions? We're Here.
If you have questions about this Privacy Policy, how your information is used, or would like to make a privacy-related request, please contact us.
Ada James
San Rafael, California
Email: hello@adajames.club
One final note
Ada James is about connection, belonging, and creating a space where women feel welcome.
We know that sharing pieces of your life, your stories, your experiences, your family is personal.
We don't take that trust lightly. Thank you for being part of our community.